The best way to resolve this problem depends on why your payment was declined. Here are common causes and solutions.
Problem: Invalid credit/debit card information
Solution: Sign In, and then review your billing information to make sure that your card number, expiration date, security code, and billing address are correct and up to date. Follow these steps to edit your account information.
Problem: Credit limit exceeded or insufficient funds in your account
Solution: Check with your financial institution to verify that you have sufficient credit or funds.