Why were no Criminal Records provided in my report?

There are a few reasons why your report may not contain the results you expected:

• A person must be convicted of a crime to have a criminal record. An arrest does not create a criminal record.
• The records may have been expunged or sealed. For example, minors' criminal offenses are sealed and are not a matter of public record.
• The information has not yet been updated in the public records database. Updates can take several months, depending on the state.
• The criminal offenses are listed under a different state, name, alias, or date of birth.
• A limited number of states and counties do not make their criminal records available online.

If you purchased a Single-State Criminal Check, you may wish to consider adding a Nationwide Criminal Check to your report to check records from all available sources nationwide.